Refund policy

Refund & Exchange Policy

Claims for damaged or manufacturing-defective items must be reported within 7 days of the purchase date.

Refunds will only be processed if the product is confirmed to be defective or damaged due to our fault, subject to inspection and approval.

Customers must provide clear photos or videos showing the issue, along with proof of purchase.

Damage caused by normal wear and tear, improper use, or incorrect washing will not be considered a manufacturing defect.

Customers may request an exchange within 7 days of the purchase date.

Items must be unused, unwashed, unworn, and unaltered.

Original tags must be intact, and the item must be returned in its original condition and packaging.

Items showing signs of use, washing, perfume, stains, damage, or alterations will not be eligible for exchange.

Only one exchange is allowed per order.

Once an exchange has been processed, the exchanged item cannot be exchanged again.

Sale or discounted items are non-returnable and non-exchangeable.

The only exception is for products verified as defective or damaged due to our fault.

All exchange and refund requests are subject to quality inspection.

RAVI Clothing reserves the right to approve or reject any request if the product does not meet the eligibility criteria.

For an approved exchange or refund, the customer must return the item at their own expense.

We do not offer return pickup services. Customers are responsible for arranging and shipping the parcel to our designated return address.

Requests submitted after the 7-day period will not be accepted.

Original shipping, return shipping, and handling charges are non-refundable.

Refunds for eligible defective or damaged products will be processed within 15 days after the returned item has been inspected and approved.